Legal

Terms of Service

Last updated: [Month DD, 2026]

These terms set out the rules for using Velorah. We've kept them as clear as we can.

Agreement to terms

These Terms of Service (“Terms”) govern your access to and use of the Velorah website and platform. By accessing or using our services, you agree to be bound by these Terms. If you are using Velorah on behalf of an organization, you represent that you have authority to bind that organization.

The service

Velorah provides an AI-powered marketing and lead-automation platform, including lead discovery, campaign writing and sending, calling features, and a CRM. We may update, add, or remove features over time. We may also set usage limits consistent with your plan.

Accounts & eligibility

You must provide accurate account information and keep it current. You are responsible for safeguarding your credentials and for all activity under your account. You must be at least 18 and able to form a binding contract to use Velorah.

Acceptable use

You agree not to use Velorah to:

• Send unlawful, deceptive, or unsolicited communications in violation of anti-spam or telemarketing laws;
• Use AI voice or calling features to contact people who have not consented, or without required disclosures;
• Upload content that is illegal, infringing, or harmful;
• Attempt to reverse engineer, disrupt, or gain unauthorized access to the service;
• Resell or provide the service to third parties except under a separate written agreement.

You are responsible for your outreach and for complying with all applicable laws, including TCPA, CRTC, CASL, GDPR, and CAN-SPAM.

Your data

You retain ownership of the data you upload to Velorah. You grant us the rights needed to process it in order to provide the service. You are responsible for having the necessary rights and consents for the contact data and outreach you run through the platform.

Fees & payment

Paid plans are billed according to the pricing in effect when you subscribe. Unless stated otherwise, fees are billed in advance, are non-refundable except as required by law, and exclude taxes. We may change pricing on renewal with reasonable notice.

Intellectual property

Velorah and its licensors own all rights in the platform, software, and content we provide, excluding your data. These Terms grant you a limited, non-exclusive, non-transferable right to use the service during your subscription.

Termination

You may stop using Velorah at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use the service unlawfully. On termination, your right to use the service ends; provisions that by their nature should survive will survive.

Disclaimers

The service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that any specific results will be achieved.

Limitation of liability

To the fullest extent permitted by law, Velorah will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue. Our total liability for any claim arising out of these Terms will not exceed the amounts you paid us in the twelve months before the claim.

Governing law

These Terms are governed by the laws of [jurisdiction], without regard to conflict-of-laws rules. Disputes will be resolved in the courts located there, unless otherwise required by applicable law.

Changes to these terms

We may update these Terms from time to time. We will post the updated version with a new “last updated” date, and material changes will be communicated where appropriate. Continued use after changes take effect constitutes acceptance.

Contact

Questions about these Terms? Email [email protected] or write to Velorah, [company address].